About customer care dealers
From your first meeting to installation and follow-up, our independent American Standard Customer Care Dealers are here to make your decision comfortable and worry-free. Our program is made up of hand picked dealers who are ready to listen, evaluate and find solutions that work smarter for you and your home.
- Of the Highest Standing: Dealers are picked to be Customer Care Dealers because they have a proven commitment to excellence, product knowledge and customer service
- Trained Specialists: We’re committed to understanding our latest technology, making sure you receive a system that achieves maximum efficiency, reliability and comfort
- Your Opinion Matters: Our Customer Care Dealers are always looking for ways to improve our customers’ experiences. At the heart of the Customer Care program is the homeowner satisfaction survey. This is the best way to gauge the dealer's commitment to your satisfaction
- Look for the Badge: If your dealer is wearing a Customer Care Dealer badge, it means you’re working with the finest heating and air conditioning professionals in the business
We’re here to help
Connect with our Customer Care team about your products, warranties, and dealer concerns.
Available Monday – Friday from 8am to 6pm CST
Contact a local dealer
Dealers can answer questions, help you find the right products for your home, and repair your system.