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HVAC Repair, Installation, House Assessments and More!

For reliable HVAC repair in Richmond, VA, you can’t go wrong with an American Standard Customer Care Dealer. These independent American Standard dealers really are tried and true experts in the field who will fix your faulty AC unit. In addition to that, these highly knowledgeable specialists can handle installation of your American Standard system, make an assessment on which system is right for your home and much more!

Cool Comfort that Won’t Quit

Some systems can’t handle heat in Richmond. Luckily, our systems are tested to extremes at our facility in Tyler, Texas. This regimen includes 16 weeks of bitter cold and overwhelming heat. If our air conditioners can make the grade, we’re confident they can fill your Richmond home with cool comfort you can count on.

Richmond Heating and AC Solutions

American Standard offers a wide variety of heating and cooling products as well as air quality solutions for your home in Richmond. We offer reliable AC units with SEER ratings that can cool your home and manage the humidity. And, for those mild winters, we also offer heat pumps and natural gas furnaces – all of which can efficiently warm your home.

Discover what these dealer tags mean for you


Keep an eye out for these tags when you look at dealer details! Read on to see what each one says about your dealer.

An HVAC dealer inspects an installation checklist.

Tips to get ready for your dealer visit


  1. What do you need in a system? Consider your climate, home size, monthly costs, and average energy use that keeps your home comfortable.

  2. Use these questions to figure out what to talk about with your dealer.

    • Are any rooms always too hot or too cold?

    • How’s the humidity at home during different seasons?

    • Is your current HVAC system too noisy?

    • Do you have pets?

    • Do any family members suffer from allergies?

    • Do cooking odors linger?

    • Do you want more control over managing energy costs?

    • Do you want a system that’s easy to maintain?

    • Do you have a seasonal maintenance plan?

  3. Find the dealer best fit for you. Try out our dealer locator, above, or ask your family and friends. Then, compare dealer specialties, ratings, and reviews.

  4. Consider booking visits with several dealers. Getting different quotes and perspectives from multiple experts can help you find the best HVAC system for your home.

An American Standard Heating & Air Conditioning dealer standing by an outdoor HVAC unit.

Building a higher standard, one dealer at a time.


At American Standard, we look to work with dealers who are committed to being the best to their employees, their customers, and their communities. Every year, we pick four Customer Care Dealers who most exemplify these values to receive the Building A Higher Standard Award. Discover their stories!

See dealer stories

Getting Started Guide

Wherever you are in the HVAC buying process, we can help.

Explore our guide

Troubleshooting

Discover what you can do to troubleshoot from home.

Troubleshoot your HVAC

Owner’s Manual

Learn everything you need to know about your product.

Find your manual

We’re here to help

Connect with our Customer Care team about your products, warranties, and dealer concerns.

Available Monday – Friday from 7am to 5pm CST

1-877-374-0902

A phone

Contact a local dealer

Dealers can answer questions, help you find the right products for your home, and repair your system.

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