American Standard HVAC Warranties: What You Need to Know
Whether you already own an American Standard HVAC system or you’re contemplating HVAC replacement, learn the ins and outs of our warranties.
By Anne Fonda
If you’re planning on replacing an old HVAC system, one of the many things to consider is how good the HVAC warranty is on the new systems you’re considering. At American Standard, we stand behind our HVAC equipment. For over a hundred years, we’ve made some of the most awarded, well-engineered heating and air cooling equipment and earned a reputation for doing things right.
That includes offering some of the best HVAC warranties in the industry. It’s important to note now that failing to have a licensed HVAC professional install and maintain your system and trying to go the DIY or handyman route will void your warranty.
Why? Because shoddy installation and unskilled repairs can lead to early wear and tear, parts failure, and even HVAC system failure. The most important day of your unit is installation day.
There are three types of American Standard HVAC warranties:
- Base limited warranty
- Registered limited warranty
- Extended limited
Let’s take a look at each.
The Base Limited Warranty goes into effect for units that aren’t registered or were registered more than 60 days after installation. It covers parts that might fail due to manufacturer defects, but not the labor to repair them. In most cases, this warranty lasts five years, but the length of coverage may change depending on the product.
The American Standard air conditioner warranty and heat pump warranty fall under the Outdoor Units Warranty, while furnaces are covered under a separate American Standard Furnace Warranty.
Visit our Warranty and Registration page for a full list of warranties for product categories.
- AC Units and Heat Pumps: Compressor, Outdoor Coil, Parts – five (5) years
- Furnaces: Parts – five (5) years, Heat Exchanger – twenty (20) years
- Air Handlers: Indoor Coil and Parts – five (5) years
- Packaged Units: Compressor, Coils, Parts – five (5) years, Heat Exchanger – twenty (20) years
- Cased and Uncased Coils: Coil and Parts – five (5) years
- Ductless Systems: coverage varies based on the system
The Registered Limited Warranty increases how long your American Standard warranty lasts if you or your dealer complete the American Standard warranty registration within 60 days of installation*. You’ll need the product serial number to register. You can find it on your dealer paperwork as well as on the unit(s). You can also find the serial number on the HVAC unit on a sticker or nameplate.
Once American Standard product registration is complete, the warranty covers the cost of parts that might fail due to manufacturer defects, but not the labor costs to repair them. In most cases, this warranty lasts for 10 years, but the length of coverage may change depending on the product.
- AC Units and Heat Pumps: Compressor, Outdoor Coil, Parts – ten (10) years for single phase units, up to twelve (12) years on the compressor for select units with ten (10) years for parts
- Furnaces: Parts – ten (10) years, Heat Exchanger – twenty (20) years
- Air Handlers: Indoor Coil and Parts – ten (10) years
- Packaged Units: Compressor, Coils, Parts – ten (10) years, Heat Exchanger – twenty (20) years, up to twelve (12) years on the compressor for select units with ten (10) years for parts
- Cased and Uncased Coils: Coil and Parts – ten (10) years
- Ductless Systems: coverage varies based on the system
In addition to increased coverage, the registered limited warranty is transferable, within 90 days of the home sale date, to the new owner if you sell your home before the warranty expires. Check your warranty document for transfer eligibility.
*Florida Residents Only: Beginning July 1, 2024, Failure to complete product registration does not diminish any warranty rights or decrease the limited warranty length. The sale of residential property that includes an HVAC system as a fixture to the property occurs on or after July 1, 2024, the manufacturer’s limited warranty is still in effect on the HVAC system or a component of the system.
Again, labor costs are not covered under either the base limited warranty or the registered limited warranty. There are a few other exclusions you should know about.
Highlights of exclusions:
- Shipping and freight expenses for shipping Product replacement parts
- Failures, defects, or damage (including, but not limited to, any loss of data or property) caused by a third-party product, improper installation, DIY maintenance, Acts of God
- Products purchased on an uninstalled basis
See your warranty for full details.
For added peace of mind, some HVAC companies offer an extended warranty that may cover parts and labor. This might include a free one-year labor warranty to guarantee the HVAC installation was done properly. It could also be an extended warranty. Be sure to read the fine print to identify what’s covered and for how long.
If you decide against an extended warranty, consider signing a service agreement/maintenance contract. This usually includes a spring and fall tuneup and a discount on parts. As an existing customer with a service contract, you may also receive preferred scheduling during extreme weather such as an extended heat wave or arctic blast.
Regular HVAC maintenance can help your system last longer and keep it running at peak performance.
Whether you need emergency AC repair or HVAC installation near you, your local American Standard dealer can help. If your HVAC system is still under warranty, the HVAC company you choose will diagnose the problem, order any needed parts, and file the warranty claim for you. Unless you purchased an extended warranty, you will be responsible for labor costs and possibly shipping costs.
If you’re scheduling furnace replacement or air conditioner replacement or replacing the entire HVAC system, your dealer may register the warranty for you. If they say they will ask them for a printout of the warranty certificate. Remember to check with our American Standard warranty lookup tool to ensure you are registered within 60 days of installation.
*Product Registration and Registration Transfer exclusions vary in the US from state to state and in Canada from province to province. To determine if there are specific exclusions for your state or province, check your local laws.
Anne Fonda, Content Writer
A Content Writer with Trane Technologies, Anne Fonda researches topics and writes for Trane® and associated residential HVAC brands. She works in collaboration with Trane Technologies subject matter experts, offering easy-to-understand, informative content on complex topics. Her goal is to help consumers make informed decisions on the products and services they need.
She has written for HVAC and other service provider websites for over 16 years. Before transitioning to web content writing, Anne had a 14-year stint as an award-winning journalist. She graduated cum laude from the University of Missouri-Columbia School of Journalism. When she’s not working, Anne enjoys playing word games, reading, gardening, spending time with family, and visiting gardens and museums.
Expert review by Mark Woodruff, Senior Product Manager, Ducted Outdoor
Related articles
